1. About ANASSAI

ANASSAI is a premium lifestyle brand offering thoughtfully curated accessories and lifestyle products.

These Terms apply to all visitors, customers, and users of our website.

2. Eligibility

By using this website, you confirm that:

• ✦You are at least 18 years of age, or
• ✦You are using the website under the supervision of a parent or legal guardian.
• ✦The information you provide is accurate and complete.

3. Products & Availability

We strive to display our products, descriptions, and images as accurately as possible. However:

• ✦Slight variations in colour may occur due to screen settings.
• ✦Product availability is subject to stock.
• ✦We reserve the right to discontinue or modify products without prior notice.

4. Pricing

All prices displayed are in Indian Rupees (INR) unless stated otherwise.

Prices include applicable taxes unless specified separately.

ANASSAI reserves the right to revise prices without prior notice.

5. Orders

Once you place an order, you will receive an order confirmation email. Order confirmation does not guarantee acceptance.

We reserve the right to:

• ✦Accept or decline any order
• ✦Cancel suspicious or fraudulent orders
• ✦Limit quantities purchased
• ✦Cancel orders due to pricing or inventory errors

If payment has already been made for a cancelled order, the applicable refund will be processed.

6. Payments

We accept secure payments through trusted payment partners. Accepted payment methods may include:

• ✦Credit Cards
• ✦Debit Cards
• ✦UPI
• ✦Net Banking
• ✦Wallets

ANASSAI does not store your card or banking information.

7. Shipping & Delivery

Shipping timelines are estimates and may vary depending on location and courier operations.

Please refer to our Shipping & Delivery Policy for complete details.

8. Returns & Exchanges

Returns and exchanges are governed by our Returns & Exchange Policy.

Refer to the detailed Returns & Exchange Policy.

9. User Accounts

If you create an account, you are responsible for:

• ✦Maintaining the confidentiality of your login credentials.
• ✦Ensuring your account information remains accurate.
• ✦All activities conducted under your account.

Please notify us immediately if you suspect unauthorized access.

10. Intellectual Property

All content on this website, including but not limited to:

• ✦Logos
• ✦Brand name
• ✦Product names
• ✦Images
• ✦Product photography
• ✦Graphics
• ✦Videos
• ✦Website design
• ✦Text
• ✦Icons
• ✦Packaging designs

is the exclusive property of ANASSAI or its licensors.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

11. Acceptable Use

You agree not to:

• ✦Misuse the website.
• ✦Attempt unauthorized access.
• ✦Interfere with website functionality.
• ✦Upload harmful software or malicious code.
• ✦Use the website for unlawful purposes.
• ✦Copy or exploit website content without permission.

12. Product Care

Our products should be handled according to the care instructions provided.

ANASSAI is not responsible for damage resulting from improper use, storage, or care.

13. Limitation of Liability

To the maximum extent permitted by applicable law, ANASSAI shall not be liable for:

• ✦Indirect or consequential losses
• ✦Loss of profits
• ✦Business interruption
• ✦Delays caused by third-party courier services
• ✦Technical issues beyond our reasonable control

Our liability, if any, shall not exceed the value of the product purchased.

14. Third-Party Links

Our website may contain links to external websites.

ANASSAI is not responsible for the content, services, or privacy practices of third-party websites.

15. Privacy

Your use of our website is also governed by our Privacy Policy.

We encourage you to review it carefully.

16. Force Majeure

ANASSAI shall not be held responsible for delays or failure to perform due to events beyond our reasonable control, including but not limited to:

• ✦Natural disasters
• ✦Government actions
• ✦Strikes
• ✦Pandemics
• ✦Power failures
• ✦Internet disruptions
• ✦Transportation delays

17. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time. Updated Terms will be posted on this page with the revised Effective Date.

Continued use of the website after changes constitutes acceptance of the revised Terms.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in Thane, Maharashtra.