Welcome

Welcome to ANASSAI. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with us. By using our website, you agree to this policy.

Information We Collect

Personal Information

• ✦Full Name
• ✦Email Address
• ✦Phone Number
• ✦Billing Address
• ✦Shipping Address
• ✦Payment Information (processed securely through our payment partners)
• ✦Order History

Technical Information

• ✦IP Address
• ✦Browser Type
• ✦Device Information
• ✦Operating System
• ✦Website Usage Data
• ✦Cookies and Similar Technologies

How We Use Information

We use your information to:

• ✦Process and fulfill your orders
• ✦Deliver your purchases
• ✦Provide customer support
• ✦Send order updates and shipping notifications
• ✦Improve our website and customer experience
• ✦Prevent fraud and unauthorized transactions
• ✦Respond to your inquiries
• ✦Send promotional emails or SMS (only if you have opted in)

Payment Security

ANASSAI does not store your debit card, credit card, or banking information.

All online payments are processed securely through trusted third-party payment gateways that use industry-standard encryption and security measures.

Cookies

Our website uses cookies to:

• ✦Remember your preferences
• ✦Improve website performance
• ✦Understand customer behavior
• ✦Personalize your shopping experience

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

Sharing Information

We respect your privacy. We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers who help us operate our business, including:

• ✦Payment processors
• ✦Shipping and logistics partners
• ✦Technology and website service providers
• ✦Marketing platforms (where you have opted in)
• ✦Government or legal authorities when required by law

These partners are required to protect your information and use it only for the services they provide.

Marketing

If you subscribe to our newsletter or marketing updates, we may send you:

• ✦New collection launches
• ✦Exclusive offers
• ✦Promotions
• ✦Style inspiration
• ✦Brand updates

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting our Customer Care team.

Data Protection

We take appropriate technical and organizational measures to protect your personal information against:

• ✦Unauthorized access
• ✦Loss
• ✦Misuse
• ✦Alteration
• ✦Disclosure

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Your Rights

Subject to applicable law, you may have the right to:

• ✦Access your personal information
• ✦Correct inaccurate information
• ✦Request deletion of your personal information
• ✦Withdraw consent for marketing communications
• ✦Request a copy of the information we hold about you

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. ANASSAI is not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our website is intended for users who are at least 18 years of age or are using the website under the supervision of a parent or legal guardian. We do not knowingly collect personal information from children without appropriate consent.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised Effective Date.